Von Ruden Manufacturing, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vonruden.com or engage with our services. It also outlines your rights under applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
- Name, job title, company name
- Email address, phone number, mailing address
- Order details, quote requests, or other service-related information
B. Information Collected Automatically
- IP address, browser type, device information, and operating system
- Website usage data (pages viewed, time spent, referring URLs)
- Cookies and similar tracking technologies (see Section 5)
C. Information from Third Parties
We may receive information about you from business partners or public sources if it’s relevant to providing our services.
2. How We Use Your Information
We process your personal data for:
- Responding to inquiries, requests, and service needs
- Providing quotes, fulfilling orders, and processing transactions
- Sending service updates, news, or promotional materials (if you’ve opted in)
- Improving website performance and customer experience
- Complying with legal obligations and protecting our rights
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contractual necessity – to fulfill our obligations to you
- Consent – when you opt in to marketing or optional services
- Legal obligation – to comply with applicable laws
- Legitimate interests – to operate, maintain, and improve our services
4. Your Privacy Rights
Under GDPR (EEA Residents)
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications
- Request data portability
- Lodge a complaint with your local data protection authority
- Under CCPA (California Residents)
- You have the right to:
- Know what personal data we collect, use, and share
- Request deletion of your personal data
- Opt out of the sale of personal data (we do not sell your data)
- Receive equal service and pricing regardless of exercising your privacy rights
- To exercise your rights, please contact us (see Section 9).
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember preferences and improve user experience
- Analyze site performance and usage
- Support security and fraud prevention
- Your Choices: You can adjust your browser settings to refuse or delete cookies. If you are in the EEA, our site will request your consent before placing non-essential cookies.
6. Data Sharing and Disclosure
We only share personal data with:
- Service providers who perform functions on our behalf under confidentiality agreements
- Legal authorities when required by law or to protect our rights and safety
- Business transfers if we are involved in a merger, acquisition, or sale of assets
- We do not sell or rent personal data to third parties.
7. Data Security & Retention
We use industry-standard measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may not offer the same protections as in your country. We ensure appropriate safeguards (such as Standard Contractual Clauses for EEA data) are in place.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Von Ruden Manufacturing, Inc.
1008 First Street NE
PO Box 699
Buffalo, Minnesota 55313
Email: sales@vonruden.com
Phone: (763) 682-3122
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.